Enjoy TAX-FREE Shopping at Tsukiji Outer Market! 

Tax-Refund Procedure
& Delivery service

 for TAX REFUND COUNTER 

Notification of suspension of business operations at the Duty-free Counter, based on recent appeals made by Tokyo Metropolis.

As the new Corona virus continues to spread worldwide, the Government of Tokyo has asked all non-essential retails store to temporarily suspend their bussiness operations until May 6th, in an effort to limit any further spread of the disease.
As such, the Duty-free counter will temporarily be closed.


Business suspension period. April 12th untll May 31st.
*During this period, we will not be able to process any duty free items.


We apologize for any inconvenience this might cause you, but ask for your understanding and cooperation during these unusual circumstances.

If you have any questions, please feel free to contact us at smartrefund@insight-plus.jp

TAX REFUND COUNTER

SmartRefund Tsukiji Outer Market Supported by Life Card

Area
Tsukiji Outer Market
Open
09:00 ~ 15:00
Access
Tsukiji Outer Market general information office "Plat Tsukiji" in the same building.
Toei Oedo Line "TsukijiShijyou station" 5 minutes on foot.
Tokyo metro Hibiya line "Tsukiji station" 5 minutes on foot.
Toei Asakusa line "HigashiGinza Station" 10 minutes on foot.
Service
Tax RefundHands-Free

Tax-Refund Service

Get a chance to get a tax refund by shopping at our member store. Find the Smart Refund sticker at the entrance of each store, collect your receipt and proceed to our counter. The total tax refund procedure will only take 3 minutes at the shortest.

*For details please check the “Shopping Guide” that’s available at our member stores.

Products purchased at the shop where this mark was posted will collect tax refund procedure and tax refund at Smart Refund counter at once.

Tax-Refund procedure

1Shopping at Our Member Store

In Tsukiji Outer Market shopping district, you can locate our member store with a Smart Refund sign in their entrance. Shopping at the minimum total purchase 5,000 yen or more (excluding tax) for general goods or consumable goods, and you can receive the tax refund all at once in the Smart Refund counter.

Free Tax Items
General Goods
Product Sample

Kitchenware, knife, book, clothing, towel, electronic appliances, tableware, stationery, etc.

Tax-Free Applicable Amount

5,000yen(exclulding tax)or more.
(* When you shop at "Smart Refund" member stores at the same day as application).

Cautions

After your entry date in Japan, you have to bring the purchased items outside Japan in less than 6 months.

Consumable Goods
Product Sample

Food, Alcohol, Beverages, Cosmetics, Cup noodles, Tobacco, etc.

Tax-free Applicable Amount

5,000yen(excluding tax)or more.
(* When you shop at "Smart Refund" member stores at the same day as application).

Cautions

Please bring your purchased items outside Japan within 30 days.

  • You can collect all your tax free on the exact day of purchase.
  • If you purchase the tax-free item with your credit card, the name on the credit card and passport should be matched.
2Proceed to the Smart Refund Counter

After finishing shopping in the Tsukiji Outer Market area, please proceed to the tax refund counter during the day, at the business hour from 10.00 to 18.00. Present your passport, Shopping guide along with the receipt and purchased items to our staff.

About Smart Refund

Address
Senjagaku Bldg. 1F, 4-16-2 Tsukiji, Chuo-ku, Tokyo
Map

Open
09:00 ~ 15:00

Access

  • Tsukiji Outer Market general information office "Plat Tsukiji" in the same building.
  • Toei Oedo Line "TsukijiShijyou station" 5 minutes on foot
  • Tokyo metro Hibiya line "Tsukiji station" 5 minutes on foot
  • Toei Asakusa line "HigashiGinza Station" 10 minutes on foot

SmartRefund Counter (Tsukiji Ouer Market)

In addition to tax refund service, we also provide another service such as luggage temporary deposit, hotel and airport delivery service, and overseas shipping.

3Sign a Purchaser Pledge

Sign your name on the purchaser pledge. After the free tax procedure completed, the purchase record will be attached to your passport.

4Tax refund in cash

The amount of exemption will be given in cash (Japanese Yen). Consumable items will be packaged in a predetermined bag. Please do not open the items until your departure from Japan.

( * 2.0% fee is deducted at the time of tax refund. )

Tax Free Term and Conditions

  • Nonresidents, (6 months after the entry date);
  • Posses their personal passport.
  • Shop at "Smart Refund" member stores on the same day as application. Spending must meet the minimum tax-free applicable amount, 5,000 yen(excluding tax)or more.

Hands Free Travel

Enjoy Sightseeing Without
Your Luggage

You can temporary storage the purchased items and baggage at our counter.
We also provide a delivery service for your luggage to the airport, hotel, or overseas.

* Delivery inside Japan in the same day(*Until 11:00 am accepted), for overseas will take 3 days to 1 week.

Same-day hotel or Tokyo / Shinjuku station or Soramachi Shinjuku delivery service and domestic delivery service

Operation: Sagawa Express

(Unit : Japanese Yen)

SIZE
(Total dimensions of the three sides)
Weight Shipping chage Packing chage Total
Up to 160cm Up to 30kg ¥2,031 ¥500 ¥2,531
Up to 140cm (Suitscase) Up to 20kg ¥1,815 ¥500 ¥2,315
Up to 100cm Up to 10kg ¥1,361 ¥500 ¥1,861
Up to 80cm Up to 5kg ¥1,026 ¥500 ¥1,526
Up to 60cm Up to 2kg ¥756 ¥500 ¥1,256

Airport pick-up service

Operation: Sagawa Express or QL Liner

(Unit : Japanese Yen)

SIZE
(Total dimensions of the three sides)
Weight Airport Shipping chage Airport handling chage Packing chage Total
Up to 160cm Up to 30kg HANEDA (HND) ¥2,031 ¥648 ¥500 ¥3,179
Up to 140cm (Suitscase) Up to 20kg HANEDA (HND) ¥1,815 ¥648 ¥500 ¥2,963
Up to 100cm Up to 10kg HANEDA (HND) ¥1,361 ¥648 ¥500 ¥2,509
Up to 80cm Up to 5kg HANEDA (HND) ¥1,026 ¥648 ¥500 ¥2,174
Up to 60cm Up to 2kg HANEDA (HND) ¥756 ¥648 ¥500 ¥1,904
SIZE
(Total dimensions of the three sides)
Weight Airport Shipping chage Airport handling chage Packing chage Total
Up to 160cm Up to 30kg NARITA (NRT) ¥2,031 ¥756 ¥500 ¥3,287
Up to 140cm (Suitscase) Up to 20kg NARITA (NRT) ¥1,815 ¥756 ¥500 ¥3,071
Up to 100cm Up to 10kg NARITA (NRT) ¥1,361 ¥756 ¥500 ¥2,617
Up to 80cm Up to 5kg NARITA (NRT) ¥1,026 ¥756 ¥500 ¥2,282
Up to 60cm Up to 2kg NARITA (NRT) ¥756 ¥756 ¥500 ¥2,012

Express Mail Service (EMS)

Operation: Japan Post

(Unit : Japanese Yen)

Zoon Postal carge
Varies with weight
Packing charge
Inc. Box,
other materials
Loading charge
Domestic shipping cost &
Loading cost
Asia ¥1,400〜 ¥500/Box ¥300/Box
North & Central America ¥2,000~ ¥500/Box ¥300/Box
Oceania ¥2,000~ ¥500/Box ¥300/Box
Middle-East ¥2,000~ ¥500/Box ¥300/Box
Europa ¥2,200~ ¥500/Box ¥300/Box
South America & Africa ¥2,400~ ¥500/Box ¥300/Box
*If the price of the contents is 200,000 yen or more, a separate customs fee (2,800 yen) will be charged.
*If the price of the content item exceeds 20,000 yen, please inform us of the damage amount corresponding to the price of the content item when you send out EMS. In that case, additional fee is required.